Delivery & Payment

DELIVERY BEFORE CHRISTMAS 2023

If you would like to receive your delivery before December 24th, 2023 please make sure to place your order latest on

– December 18th if you order from Germany or
– December 14th if you order from anywhere else.

Please note that these dates are based on recommendations by DHL and UPS and are not guarantees made by us.

 

DELIVERY

The following terms and conditions apply.

  

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany)

Shipping within Germany: 6 Euros

Deliveries to foreign countries

Zone EU1: 15 Euros (Belgien, Tschechien, Dänemark, Frankreich, Ungarn, Italien, Lettland, Litauen, Luxemburg, Malta, Niederlande, Polen, Slowakei, Slowenien, Spanien, Schweden, Österreich)

Zone EU2: 30 Euro (Bulgarien, Kroatien, Zypern, Estland, Finnland, Griechenland, Irland, Portugal, Rumänien)

Zone Europe (non EU): 40 Euro (Island, Liechtenstein, Monaco, Norwegen, Schweiz)

Zone North America: 35 Euros (USA, Canada)

Zone UK: 20 Euros (United Kingdom)

Zone 3: 50 Euros (Russia)

Zone 4: 50 Euros (Japan, Singapur, Sonderverwaltungsregion Hongkong, Südkorea, Taiwan, Grönland)

Zone 5: 100 Euros (South Africa, Australia)

 

Regular Delivery periods (other than the Christmas period in November and December) 

Unless otherwise specified in the quote, domestic delivery (Germany) of goods shall be made within 1 - 4 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed, from the date of the payment instruction). 

If an item is on „backorder“ we need 10 to 14 days for delivery.

Please note that deliveries are not fulfilled on Saturdays, Sundays or other German holidays. 

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 

Customs duties for deliveries outside the European Union (EU)

Every country is different and depending on your country of residence you may have to pay customs and/or import duty. Normally it is a percentage of the purchase price of your items. Please inform yourself about these costs before you purchase.

 

Payment

Accepted payment options

-  Prepayment via transfer
-  Payment via credit card
-  Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via credit card (via Klarna)
-  Payment via Google Pay
-  Payment via Apple Pay
-  Shop Pay
-  Sofortüberweisung
-  eps-Überweisung

PayPal Checkout

-  Payment via PayPal
-  Payment via PayPal Express

PayPal

 

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

If you have any questions, please contact us at the contact details mentioned in the Legal Notice.